10 Best Survey Tools & Software for 2024


1. Survicate

  • Robust analysis of customer feedback
  • Easy deployment of targeted surveys
  • Integration with popular CRM and analytics tools
Survicate logo

Survicate is a powerful user feedback and survey software that enables businesses to gather valuable insights, measure customer satisfaction, and drive meaningful improvements in their products and services. With its advanced features and seamless integration options, Survicate is a must-have tool for businesses looking to enhance their customer experience.



2. CustomerGauge

  • Intuitive and fully customizable survey creator
  • Real-time report dashboard with word-cloud-based text response analysis
  • Native integrations with various tools such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, and more
  • Recurring website surveys and survey distribution via email, link, website, in-product surveys, and mobile apps
CustomerGauge logo

CustomerGauge is an all-in-one customer feedback management software that stands out with its intuitive, fully customizable survey creator, real-time report dashboard, and extensive integration capabilities. With recurring website surveys, versatile survey distribution methods, and partial submissions tracking, it offers a comprehensive solution to drive growth and improve customer experience.

Discover the power of CustomerGauge to capture customer feedback, analyze results, and act upon insights for a better customer experience and business growth.



3. SurveySparrow

  • User-friendly interface for easy survey creation
  • Versatile survey types including quizzes, polls, and feedback forms
  • Real-time analytics and reporting for actionable insights
SurveySparrow logo

SurveySparrow is a user-friendly survey software designed for businesses of all sizes. It offers a range of survey types, real-time analytics, and customizable features to gather valuable insights and enhance customer experience.

With flexible pricing plans and seamless integrations, SurveySparrow is the go-to solution for businesses seeking powerful survey capabilities.



4. Alchemer

  • Robust and comprehensive survey creation capabilities
  • Wide range of question types to choose from
  • Real-time data visualization and analysis
Alchemer logo

Alchemer is a leading online survey and questionnaire tool designed to help businesses gather valuable insights, conduct market research, and measure customer and employee satisfaction effectively. With its robust features and user-friendly interface, Alchemer is the go-to solution for companies looking to streamline their feedback and research processes.

From customizable survey design to real-time data visualization, Alchemer provides all the tools necessary to create, distribute, and analyze surveys with ease and efficiency.



5. Typeform

  • User-friendly interface for creating surveys and questionnaires
  • Customizable themes and branding options
  • Flexible data collection methods including email, website, SMS, and social media
Typeform logo

Discover the versatility and user-friendly interface of Typeform, equipped with customizable themes and flexible data collection methods. Elevate your data collection game with Typeform's interactive and visually appealing surveys and questionnaires.

Maximize user engagement and response rates with Typeform's intuitive design and integration capabilities, ensuring a seamless user experience for both creators and respondents.



6. SurveyMonkey

  • Easy to create and customize questionnaires
  • Multi-language survey capability
  • Integrations with popular applications for enhanced functionality
SurveyMonkey logo

SurveyMonkey is a powerful online survey tool that allows businesses to create, distribute, and analyze surveys effortlessly. With customizable themes, multi-language support, and seamless integrations, businesses can gain valuable insights into customer feedback and market research.

Empower your business with SurveyMonkey and make informed decisions based on reliable data and feedback.



7. SurveyKiwi

  • Intuitive, fully customizable survey creator
  • Real-time report dashboard with word-cloud-based text response analysis
  • Supports 19 native, one-click integrations with tools such as Intercom, HubSpot, Slack, Google Sheets, Google Analytics, Mailchimp, and more
SurveyKiwi logo

SurveyKiwi is an all-in-one customer feedback and survey management software that allows businesses to create on-brand surveys, distribute them via multiple channels, and analyze the results with real-time, automated reports. With support for 19 native, one-click integrations, businesses can easily gather user feedback and drive growth without the need for complex implementation.



8. Jotform

  • User-friendly interface for easy data collection
  • Customizable forms to suit specific business needs
  • Seamless integration with various systems and platforms
Jotform logo

Jotform is a leading platform for electronic data capture, offering customizable forms, seamless integration, and user-friendly interface. With competitive pricing and a wealth of features, Jotform streamlines data collection for businesses of all sizes.

Discover how Jotform can enhance your data capture processes and take your organization's efficiency to the next level.



9. QuestionPro

  • User-friendly interface for easy survey creation
  • Ability to customize surveys to match your brand identity
  • Real-time visualization of key metrics and dynamic dashboards
QuestionPro logo

QuestionPro is the ultimate solution for designing, distributing, and managing electronic surveys, questionnaires, and forms to collect data efficiently. With a user-friendly interface and a wide array of functionalities, QuestionPro is the go-to tool for businesses across various industries.

Customize surveys, visualize key metrics, and create dynamic dashboards to gain valuable insights and make data-driven decisions with QuestionPro.



10. Mopinion

  • Powerful customer feedback analysis with customizable dashboards
  • Real-time visualization of customer data for quick and effective decision-making
  • Integration with various platforms and tools for seamless feedback collection and analysis
Mopinion logo

Mopinion is a powerful online survey and feedback tool designed to help businesses collect, analyze, and leverage customer insights to improve overall customer experience. With its customizable dashboards and real-time data visualization, Mopinion offers seamless integration with various platforms for efficient feedback collection and analysis.



FAQ

What are the key features to look for in a survey tool or software?


When selecting a survey tool or software for your business, it's crucial to consider features such as customization options, advanced reporting capabilities, and integration with other platforms. Additionally, scalability and security measures should be top priorities to ensure efficient data collection and protection.


How can survey tools benefit my business in terms of data collection and analysis?


Survey tools play a vital role in gathering valuable insights from customers or internal stakeholders. They enable businesses to analyze trends, measure satisfaction levels, and make data-driven decisions to enhance products or services. Furthermore, the automation and standardization provided by these tools streamline the entire data collection and analysis process.


What level of technical expertise is required to effectively use survey tools and software?


Most modern survey tools are designed to be user-friendly and require minimal technical expertise to operate. They often offer intuitive interfaces and step-by-step guidance to create surveys, manage responses, and generate reports. However, a basic understanding of data interpretation and statistical analysis can further enhance the value derived from these tools.



FAQ

When selecting a survey tool or software for your business, it's crucial to consider features such as customization options, advanced reporting capabilities, and integration with other platforms. Additionally, scalability and security measures should be top priorities to ensure efficient data collection and protection.


Survey tools play a vital role in gathering valuable insights from customers or internal stakeholders. They enable businesses to analyze trends, measure satisfaction levels, and make data-driven decisions to enhance products or services. Furthermore, the automation and standardization provided by these tools streamline the entire data collection and analysis process.


Most modern survey tools are designed to be user-friendly and require minimal technical expertise to operate. They often offer intuitive interfaces and step-by-step guidance to create surveys, manage responses, and generate reports. However, a basic understanding of data interpretation and statistical analysis can further enhance the value derived from these tools.



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