8x8 eXperience Platform - Reviews, Features & Pricing

8x8 eXperience Platform offers a comprehensive Unified Communication-as-a-Service (UCaaS) suite that combines voice, video, and chat features to streamline collaboration. With VoIP capabilities, speech analytics, and seamless integrations, it enhances communication and productivity for organizations of all sizes.

Price

When considering unified communications solutions, the pricing options are an important factor. 8x8 eXperience Platform offers different pricing options tailored to the needs of businesses of various sizes, from small enterprises to large corporations.

Reviews

Users find the 8x8 eXperience Platform efficient and easy to use. Call management is streamlined, allowing for smooth customer interactions and remote connectivity. It's recommended for organizations that receive a high volume of customer calls and need proper call management.

Features

8x8 eXperience Platform offers robust features such as speech analytics for user and customer sentiment understanding, seamless integration with CRM and productivity applications, and VoIP capabilities for internet-based phone calls. These features enhance communication and collaboration within the organization.

Functionality

With its capabilities for video conferencing, encrypted messaging, and speech analysis, 8x8 eXperience Platform provides a comprehensive solution for businesses to integrate multiple communication methods into a single interface, thereby improving productivity and user experience.

Integration

One of the key strengths of 8x8 eXperience Platform is its ability to integrate with a wide range of CRM, support, and productivity applications, providing a seamless experience for users across different platforms and technologies.